Accounts Receivable Coordinator

We are seeking an Accounts Receivable Coordinator to join our team!

Walter Morris Company, a highly recognized New England sales rep agency of Plumbing and Heating Products, has an open position for an Accounts Receivable Customer Relations Coordinator.

Job Description

The Accounts Receivable Coordinator will manage and maintain accounts receivable relationships with all customers. The position is responsible for the timely collection of accounts receivable and account dispute resolution, by maintaining constant open lines of communication with customers and maintaining favorable customer relations.  Reporting to the Controller, this hands-on position will work in close collaboration with customer service, accounting, and sales and marketing to build complete customer portfolio. This is an onsite, 40 hours per week position (Monday through Friday), offering a lucrative benefit package that includes medical and dental coverage, life insurance, disability coverage, 401K and profit sharing.


Candidates should have excellent customer service, negotiation, communication and analytical skills.

Associate’s or bachelor’s degree in accounting or a related area is preferred.

Proficient in Microsoft Excel, Word, Gmail and various business software systems.

Ability to understand and escalate issues to drive resolution.

Duties and responsibilities

  • Researching and resolving account disputes, warranty and billing discrepancies
  • Perform deposit and posting of all customer and vendor receipts
  • Documenting daily collections activity
  • Analyze payment trends
  • Creating and maintaining credit history files
  • Analyzing and assessing the credit worthiness of new accounts
  • Understand and resolve all product warranty issues to the customer’s and company’s satisfaction
  • Work with Sales and Marketing to maintain customer development programs
  • Daily invoicing of product shipments
  • Responding to credit inquiries from external and internal clients
  • Identifying bad debt or financial exposure
  • Resolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the future
  • Monthly journal entry postings
Job Type: Full Time
Job Location: Foxboro MA

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