Inside Sales Customer Service Representative

We are seeking an Inside Sales Customer Service Representative to join our team!

You will resolve customer questions and offer solutions to drive company revenue.  This is a full-time, 40 hours per week position reporting to the Customer Service Manager.  We offer competitive pay and a full benefits package including medical and dental health plans, paid time off, 401K and more.

Responsibilities include, but are not limited to the following:


  • Present and sell company products and services to new and existing customers
  • Prospect and contact potential customers
  • Reach agreed upon sales targets by the deadline
  • Resolve customer inquiries and complaints
  • Set follow-up appointments to keep customers aware of latest developments
  • Create sales materials to present to customers
  • Provide price and availability information to customers
  • Process and manage customer orders


  • Previous experience in sales, customer service or related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • A knowledge base of plumbing, heating and HVAC is preferred, but not required
  • Strong negotiation skills
  • Deadline and detail oriented
Job Type: Full Time
Job Location: Foxboro MA

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